Global Privacy & Compliance

1. Overview

Subhala Technologies (OPC) Private Limited is committed to protecting the privacy of users across all jurisdictions. This policy describes our compliance with major global privacy frameworks applicable to our service.

2. India — DPDPA 2023

We comply with the Digital Personal Data Protection Act, 2023 (India):

• We are DPDPA certified (dpdpa.com).
• We collect only minimum necessary personal data.
• We provide clear notice of data collection and purpose.
• A designated Grievance Officer is available for Indian users.
• Users may exercise rights of access, correction, and erasure.

3. European Union — GDPR

For users in the European Union, we apply GDPR-aligned practices:

• We process personal data only on lawful grounds (contract, legitimate interest, or consent).
• We do not transfer EU personal data to third countries without appropriate safeguards.
• EU users have the right to access, rectify, erase, restrict, and port their data.
• We do not use personal data for automated decision-making that produces legal effects.

4. United States — CCPA (California)

For California residents:

• We do not sell personal information to third parties.
• California residents have the right to know what personal information is collected.
• California residents have the right to request deletion of their personal information.
• We do not discriminate against users who exercise their privacy rights.

5. Manuscript Data — Universal Protection

Regardless of jurisdiction, your manuscript text is never stored on our servers.

This is our strongest privacy commitment and applies equally to all users worldwide. Manuscript text is processed in real time and is not retained after your session.

6. Third-Party Sub-Processors

• Anthropic (US) — AI text processing
• Vercel (US) — Hosting
• Razorpay (India) — Indian payments
• Resend (US) — Email delivery
• Supabase (Singapore) — Database

7. Grievance Officer

Name: M. V. Krishna Rao
Email: publisher@subhalatech.com
Response time: Within 30 days of receipt.

8. Contact

Subhala Technologies (OPC) Private Limited
Hyderabad, Telangana, India
Email: publisher@subhalatech.com